Support

A Commitment to Providing the Support You Need

When you select AirWave®, you’re not just buying a world class management software package. You are also entering a partnership with a team of engineers dedicated to providing the technical support you need to control your wireless network. Almost half our customers tell us we provide the best technical support of any IT vendor they use.

Documentation & Information

Access AirWave product documentation, webcasts and other information to help you get the most from your AirWave software. More »

Knowledgebase

View AirWave’s searchable Knowledge Base. Login »

Open a Case

Report an incident or create a case for AirWave technical support. Submit a Ticket »

Downloads

Download the most recent AirWave software (license key required). More »

AWMS Training

A hands-on course for AirWave Wireless Management Suite Installation, Configuration & Use. More »

Contact Support

Toll Free – 866-WIFI-AMP (866-943-4267)

Outside the US – +1-408-419-4098

Main Company Contact – http://www.arubanetworks.com/company/contact_us.php

For international customers click here for a list of local access numbers that will connect you to the Aruba Welcome Center. Dial 1 to reach the AirWave support team or open a case through the Welcome Center and one of the AirWave engineers will respond within one business day.

Email Us – support@airwave.com