The entire IT (or NOC) staff
AirWave provides specialized views and reports for multiple classes of users - from the Level 1/2 helpdesk staff, to network engineers, security auditors, IT managers and more.
AirWave's easy-to-use interface puts all the information they need to do their jobs at their fingertips - and does not give them access to data that's not relevant to them. AMP supports multiple administrative roles, allowing you to tailor each user's level of access and permissions according to his specific job function.
AirWave places special emphasis on usability for the helpdesk staff providing first-line support to your wireless users, enabling them to diagnose and resolve most problems without escalation – resulting in up to 75% reductions in problem resolution time.

Network engineers
Proprietary Element Management Systems are designed primarily for configuration management – and are used almost exclusively by network engineers. When other IT staff members need information from the system, they typically route the request to the engineers, creating a major support bottleneck in large organizations.

Manages most leading wireless architectures and technologies
The AirWave software supports centralized ('thin') access points and controllers; autonomous ('thick') access points; mesh networks; point-to-point and point-to-multipoint products; and even WiMAX; all from a single management console.
As wireless technology spreads to every location in an enterprise, there is no 'one-size-fits-all' product that is equally appropriate in all environments. Instead, organizations are using multiple wireless architectures simultaneously to deliver affordable broadband access everywhere – thin APs and controllers in a dense campus, autonomous AP' in small remote locations, mesh in hard-to-wire areas and outdoors... AirWave supports all these architectures, giving you a single console from which to manage and monitor the entire network.
AirWave's 'Universal Device Support' feature even gives you the ability to monitor critical components of your wired infrastructure (such as RADIUS servers and upstream switched) that affect wireless network perfomance.

Support only those wireless technologies offered by the specific hardware vendor.
Proprietary Element Management Systems often support a limited range of products and architectures – forcing you to use multiple management consoles as your network becomes larger and more diverse.

Supports both current-generation and legacy hardware products

Focus on current-generation product support
Proprietary Element Management Systems from hardware vendors may support only the vendor's most recent products. Sometimes, organizations may even need to use separate proprietary management solutions for each product line or generation of equipment.

Supports most leading hardware vendors.

Single-vendor product support.
Proprietary Element Management Systems from hardware vendors typically support only that vendor's own hardware – and sometimes may not even support all of that vendor's product lines.

Flexible architecture scales to support networks with 50,000+ nodes from a single console.
The AirWave Master Console provides a single, integrated console for monitoring your entire wireless network – even when the AirWave software is distributed on multiple servers for maximum scalability.

May require multiple, independent consoles as wireless networks grow.
Many proprietary Element Management Systems are designed to run on a single server only – and cannot scale when networks consist of many thousands of APs and controllers.

Real-time monitoring views for every user and device on the network
AirWave's detailed monitoring views provide detailed information on every device and user with a few clicks of the mouse – for more accurate diagnostics and faster problem resolution.

Limited real-time visibility
Element Management Systems often do not put critical monitoring information at the fingertips of the helpdesk - forcing them to ask network engineers to generate custom reports to get the data they need to do their jobs.

Historical trend reports
AirWave provides rich historical reports, enabling you to monitor how network usage, performance, and even roaming patterns have changed over months or years.

Limited availability of historical data
Element Management Systems may retain user and network data for only a few weeks, making it difficult to determine how usage patterns and peformance have changed over time.

Fully integrated visualization and location capabilities
AirWave's fully integrated VisualRF module allows your helpdesk, engineers, and others to track the location of every individual user and device on your network – and to see accurate RF heatmaps and coverage maps. AirWave's software even integrates with Google Earth so you can track your network inventory in physical space.

May require separate location appliances and additional license fees.
Proprietary Element Management Systems sometimes require separate (and costly) location servers to track user and device locations – or don't provide this functionality at all.

Automated, custom compliance audits
Leading industry analysts see misconfigured devices as the #1 source of wireless security incidents. The AirWave software audits device configurations continually to alert you if any device configuration does not match your policy - and allows you to determine what types of configuration errors should generate high-priority alarms so you don't receive hundreds of false positive alerts. The AirWave software can even 'automatically 'repair' misconfigured devices to restore the proper settings.

May require manual workflows to audit individual device configurations
Proprietary Element Management Systems may not provide an automated, network-wide configuration audit capability – requiring you to initiate audits and manually interpret the results.