Managed Service Providers

Deliver Efficient, Differentiated Services for the Increasingly Mobile Enterprise Network Environment

Managed Service Providers (MSPs) that offer outsourced network management know that their success depends on reducing costs and building accurate knowledge about their customers’ network performance. They need to be able to solve problems quickly and address all of their customers’ concerns, even for the largest and most complex networks. They need AirWave 7™.

AirWave 7 provides full visibility, automation, and control to simplify everyday troubleshooting and policy enforcement. It also delivers actionable information that helps MSPs to serve customers proactively. That’s why AirWave customers have the ability to solve problems faster, improve service quality, and drive higher profitability.

Key AirWave capabilities for MSPs include:

  • Flexible delivery models: Deploy AirWave 7 in your data center or take advantage of AirWave OnDemand™, a convenient Software-as-a-Service (SaaS) offering
  • Virtualization, allowing you to use the same server infrastructure for multiple customers
  • Ability to restrict system access so that account team members only see the customer networks they manage
  • An open architecture enables seamless integration with existing system management tools, trouble ticketing systems, and other applications
  • Multi-vendor support — and support for legacy infrastructure — lets you accommodate diverse customer vendor preferences without sacrificing manageability and security
  • Historical trend reporting with up to two years of data including network performance data, configuration changes, device inventories, rogue devices, user session histories and roaming patterns, and more
  • Full complement of standard and customizable reports, including executive dashboards and network health reports
  • Integrated portal allows you to provide your customers with customized web-based access to their monitoring screens and reports