Improve Service Quality

Unlike tools that are designed to improve manageability of a single part of the infrastructure such as controllers and APs, AirWave 7 enables wireless network management that’s centered on the user. After all, service desk calls come from people, not APs or ports. AirWave 7 gives you a comprehensive, accurate picture of everything that affects service quality: wired infrastructure, wireless controllers and APs, client devices, and even the air itself.

Key AirWave 7 capabilities include:

• Full network visibility, with real-time diagnostics and usage patterns as well as historical trends from the last day, week, month, and year
• Monitoring of key components of the wired infrastructure, for comprehensive root-cause analysis
• Open architecture with an XML API that enables you to integrate cost-effectively with your existing IT service management tools or even build custom applications to serve your users
• Incident tracking system and data capture to make escalations more efficient